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Terms of Service

1. Acceptance of Terms

By accessing or using the Parnex platform, you agree to be bound by these Terms of Service. If you do not agree to all the terms, you may not access or use our services. These terms apply to all visitors, users, and customers of Parnex.

2. Description of Service

Parnex provides AI-powered automation services, including but not limited to: chatbot training and deployment, workflow automation consulting, Make and n8n integration services, and AI agent development. Our chatbot training service scrapes content from a website URL you provide and uses that content to train a conversational AI model.

3. User Obligations

As a user of Parnex services, you agree to:

  • Provide accurate and complete information when using our services.
  • Only submit website URLs that you own or have legal authorization to use.
  • Not use our services for any unlawful purpose or in violation of any applicable laws.
  • Not attempt to reverse-engineer, modify, or disrupt our platform.
  • Not use our services to train AI models on content that infringes third-party rights.

4. Intellectual Property

The Parnex platform, including its design, code, and proprietary technology, is the intellectual property of Parnex. The AI chatbot generated through our service is provided to you for your use, but the underlying models and platform technology remain our property. Content from your website remains your property.

5. Data Handling & Privacy

Your use of our chatbot training service involves the processing of website content and personal data as described in our Privacy Policy. We implement reasonable security measures to protect your data but cannot guarantee absolute security. You retain ownership of your website content.

6. Limitation of Liability

Parnex provides its services on an "as is" and "as available" basis. We make no warranties, expressed or implied, regarding the reliability, accuracy, or availability of our services. In no event shall Parnex be liable for any indirect, incidental, special, or consequential damages arising from your use of our platform.

7. Service Availability

We strive to maintain high availability of our services but do not guarantee uninterrupted access. We reserve the right to suspend, modify, or discontinue any part of our services at any time with reasonable notice.

8. Termination

We reserve the right to terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, third parties, or our platform.

9. Changes to Terms

We may update these Terms of Service from time to time. We will notify users of material changes via email or a prominent notice on our platform. Continued use of our services after changes constitutes acceptance of the new terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the applicable laws. Any disputes arising from these terms shall be resolved in the competent courts of the jurisdiction.

11. Contact

For questions about these Terms, please contact us at support@pranex.in.

Last updated: July 2026